Complaints

Should parents have any complaints the school staff will listen to your concerns and will follow up any issues arising. There is a clear procedure in place. The headteacher will always be happy to meet with you and help resolve any issues. The school is committed to working closely with parents/carers for the benefit of the children. Remember: no problem is too small and can often be prevented from becoming a bigger issue. If you continue to feel an issue has not been resolved then you could write to the Chair of Governors through the school office.

We all know that children thrive better and are able to reach their full potential when school and families work closely together. All of us here at Shanklea Primary  are totally committed to this and we look forward to our continuing close partnership with you in the future.

Chair of Governors - Dawn Nicholson

dawn.nicholson@school360.co.uk